No this is not a joke, Changzhou City of the Jiangsu Province has opened a complaint hotline with the number 12312. According to the news release, the hotline is used "for transferring reports and complaints of cases that infringe IPRs such as patents, trademarks and copyrights, tracking and summarizing the handlings of IPR-infringement cases, popularizing information on IPR protection and supplying legal consultation and comprehensive services to right holders and the social public on IPR protection."
I have to admit that this is a very ambitious project. Let's hope that the reports and the complaints will be then handled properly and diligently.
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